The RNTal is NOT yet confirmed once the booking is made on our website. When our team receives your booking request, we will reach out to you for payment. The RNTal is only confirmed once payment is processed.
RNT provides a 4 day or 8 day RNTal period option. The delivery date and return date are included in the RNTal period. If you wish to RNT on an extended period beyond what is offered on the website, feel free to reach out to us at @rntwardrobe on Instagram or through email at rntwardrobe@gmail.com.
We understand that special occasions like destination weddings may call for RNTal periods longer than 8 days. If you need to hire an item for more than 8 days, please get in touch with us before booking the item and we will try our best to accommodate!
We will always do our best to ensure you get the right fit. Here are some tips to make sure you get the right fit:
- Check the product description of our items as it may specify the size that is being worn by the model with their height specified.
- We compiled the size guide per brand. Please click on one of the following designers to open their unique size guide. This will usually include hips/bust/waist measurements. Please note that this guides are for the designer as a whole and may slightly deviate from individual pieces.
- Aje / Alice McCall / Amlul / Bec and Bridge / C/MEO Collective / Camilla and Marc / Carolina K / Dissh / Farm Rio / Finder's Keepers / For Love and Lemons / Hansen and Gretel / House of CB / Keepsake The Label / Kookai / Lover / Manning Cartell / Once Was / Oroton / Rat and Boa / Realisation Par / Rebecca Vallance / Reformation / Shona Joy / ShuShu Tong / SIR The Label / Staud / Sun Becomes Her / Venroy / Zimmerman
We offer free try ons upon schedule for free in Makati. Alternatively, DM us on Instagram at @rntwardrobe or email us at rntwardrobe@gmail.com to book a 3 hour window to fit up to 3 pieces of your choice delivered to your address for a fee of P650.
Unfortunately, we do not offer refunds for items that don't fit. We do offer free try ons of our pieces to prevent these situations from happening.
Our physical try on location is in Makati. Please contact us for the exact location and to book your try on. You may also have the pieces you'd like to try picked up from our address for free; however, we only allow a try on window of three hours including transit and the delivery must be organized and paid by you.
RNT customers are responsible for arranging their own pick-up and drop off. Pick up is available anytime from 9AM on the start date of their rental and we require the drop off no later than 12PM on the end date of the rental.
For drop offs later than 12PM, please inform our team.
The address will be provided upon booking.
It is RNT's responsibility to dry clean each item before sending it to the next borrower. We do this so that you don't have to!
We understand that accidents happen, including occasional staining or damage to the items. If this occurs during your RNTal, proceed with your booking period. Once we receive the items, we will evaluate the damage on the item. If the item can still be repaired, we will have you cover the repair fee. However, if the item is damaged beyond repair, you will need to shoulder the retail price of the dress specified on our website.